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Interviewing skills in media-informed narrative practice--Enhancing your competence in counselling, interview, and sharing in a new media era

2021.07.26 - 2021.07.30

09:30am - 12:30pm


廣東話&英文 Cantonese&English


2021.07.23 11:00pm

Event Number : #20210615-001

Interviewing skills in media-informed narrative practice--Enhancing your competence in counselling, interview, and sharing in a new media era












There are methods in education, counselling and social work that focus on having service users to “receive” correct interpretations. Narrative-based practices, however, focus on having service users to “express” themselves and have self-reflections, so that they can deconstruct and construct their values and perspectives. Narrative-based practices do not intervene service users in a didactical way, but they let service users make changes and strengthen themselves using their own words. Our training adds the aspect “media” on top of the foundation of narrative approaches, emphasizing that narratives are not only meanings and semantics, but they are expressions relying on material media, and such media have diverse modalities. Media-informed narrative interviews can be applied to various fields, such as psychotherapy, personage interview, individual sharing, group work, community education.

Organizer: PolyU’ s Professional Practice and Assessment Centre and humansWeb

Pre-requisite: Participants should have basic concepts of narrative therapy/narrative practice. Upon enrolment, participants should provide relevant proof (e.g. certificate, transcripts, or practice research results). Participants who have not yet equipped with narrative concepts may first enrol the course “Narrative Practice 101” at Udemy and submit the attendance certificate. (Participants of this training can receive a discount coupon for the Udemy course)

Course material: Participants will receive an electronic copy of Media-informed Narrative Practice Manual published in 2021.

Electronic certificate: Participants who completed the training will receive an electronic certificate signed by the Professional Practice and Assessment Centre of the Hong Kong Polytechnic University.

Voluntary work and advanced practicum (by individual invitation, optional): Participants who completed the training will be invited to support the peer-counselling and interview works of “humansWeb”, and receive further supervision. humansWeb is a charity organization that uses narratives and media to enable personal and social developments, and it is an initiative evolved from several large-scale narrative projects conducted by the Department of Applied Social Sciences of PolyU.

Date: 26, 27, 28, 29, 30 of July 2021

Time: 9:30 am – 12:30 noon

Venue: Online participation via zoom

Language: Cantonese & English

Fee: HK$1,500

Enrolment: limited to 30 participants with a first-come-first-served basis (participant will be contacted individually for payment upon successful enrolment) 

Training content:

Date Content Instructor Language
Day 1
(July 26)
Introduction of the training’s background and objectives
  • Narrative practice talks: trends, differences, and opportunities
  • How new media influences narrative and externalization?
  • Narrative practice can facilitate personal development, also enhance social inclusiveness?
  • Key concepts of media-informed narrative practice: context, contour, communication-modality, and circulation
Short quiz
Chitat Chan Cantonese
Day 2
(July 27)

Day 3
(July 28)
Brief Narrative Practices (2 sessions)
  • “Brief” is a very important element in the new media era; can narrative practice also be brief?
  • Scaffolding therapeutic conversations across the Zone of Proximal Development
  • Examples of narrative therapy sessions
  • The roles of discourse and deconstruction
  • Therapeutic posture and post-structural listening
  • How to create questions as invitations to generate meaning
  • How to apply narrative ideas and practices in your work and life immediately
Short quiz
Jim Duvall English
Day 4
(July 29)
The use of narrative practice in a new media environment
  • How to utilize the context to support an interview? This includes the use of external conditions (e.g. technology, society, culture, language, system) to avoid undesirable positionings and set desirable positionings.
  • How to identify the contour (scaffolding stages) of an interview and to advance that interview? Narrative expression can have various modes (e.g. speech, behaviour, image, sound, object), and we need a guiding tool to help us go beyond word-based communications.
  • How to apply different communication-modalities in interviews? These include using elements like texts, audios, languages, spaces, visuals, real-time or non-real-time communications. We need to learn how to use the right means at the right time.
  • How to limit and/or advance the circulation of interview contents? On one hand, we need to ensure data privacy, because public-private boundaries are vague and fluid in a new media era. On the other hand, we need to enhance publicity, because sometimes we also need to support service users to develop their preferred discourses and make changes at a community level.
Short quiz
Chitat Chan Cantonese
Day 5
(July 30)


  • Inviting participants to take part as an interviewee
  • Questions and response of other participants
  • Analysing the interview
  • Q&A
  • Conclusion by the instructors

Feedback and reflection

Chitat Chan, Yam Kong Cantonese
After July Voluntary work and advanced practicum (by individual invitation and optional) Chitat Chan, Yam Kong Cantonese



Dr Chitat CHAN, Registered Social Worker, Associate Professor at the Department of Applied Social Sciences of the Hong Kong Polytechnic University, he has focused his research on identity, storytelling, and media.  Dr Chan worked as a school social worker in 1990s, worked in secondary education in 2000s, and started teaching social work courses and supervising fieldwork placements since 2010. Chitat Chan received his social work degree, theatre studies diploma, and MPhil in Hong Kong, and earned his PhD from University of London in 2008. The Narrative Therapy course at PolyU has been coordinated and taught by Dr Chan since 2017. 

Jim DUVALL is Co-Director of JST Institute and Editor of Journal of Systemic Therapies. He has over three and a half decades of experience as a therapist, educator, consultant, speaker, editor and author. Jim is internationally recognized for his practice, research and innovative development in brief and narrative practices. His work aims to integrate time-sensitive therapeutic practices within a philosophy of social justice.

Dr Kong YAM has been a registered social worker for more than 20 years. He joined the Department of Applied Social Sciences (APSS) of the Hong Kong Polytechnic University in 2007. He is now a teaching fellow at APSS and serves as the programme leader of the Bachelor of Arts (Honors) in Social Work Programme. Over the years, he has taught many core social work and counselling subjects, including Narrative Practice for Postgraduate Students. Dr Yam is also the Director of Professional Practice and Assessment Centre (PPAC) at APSS. The PPAC serves as a research and practice nexus for human service professionals locally and globally. It also aims to consolidate and promote practice knowledge of various intervention approaches through research, training and consultancy work, including the Narrative Practice approach. Dr Yam was awarded the Faculty Teaching Award and the APSS Department’s Best Teaching Award. Since 2008, he has actively participated in a number of social work education and practice-related research projects.

Should you have any enquiries, please contact Ms Hoyee Au-Yeung at or 67097732.

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